User Experience Design

Useful, usable and desirable UI
solutions for products

Service Design

With a focus on SaaS and
digital touch points

Design Strategy

Helping prioritize design goals,
provide context for best solutions

Portfolio (Samples)

NetSquared

NetSquared

A division of nonprofit tech giant TechSoup Global, bringing together social innovators and technologists.
 

Wireless Generation

Wireless Generation

Interaction design of mobile literacy assessment software; requirements definition and concepting of reading coach literacy support tool.

Zintro

With a level of complexity described by investors as “LinkedIn meets eBay,” Zintro is an interface for connecting experts with those seeking expertise .

Museum of the City of New York

Museum of the City of New York

Design of the museum’s first collections portal intended for research, casual browsing, and purchasing.


RedRover

Red Rover

Rapid UX redesign of a “closed” social networking platform for higher education.
 
 

AuthenTec

AuthenTec

Holistic design problem-solving for hardware-software company, AuthenTec, creators of a biometric reader recently acquired by Apple.
 

Design Research

Design Research

Participatory design, contextual inquiry, ethnography, persona development, quantitative research, stakeholder interviews, market research, brainstorm sessions, competitive analysis, and usability testing.

Williams-Sonoma

Williams-Sonoma

Complete interaction design of the world's first online bridal registry. Features and UI followed conventions and learnings from in-store registry sales experience.
 

CardScan

CardScan

Evolved the software interface of a business card scanning product to the MacOS platform. Reviewed and approved by Apple's UI evangelist.
 

Apple

Apple

Led instructional product teams and helped refine software GUIs with developers. Past member of the UX review team for the Apple Design awards.

Other Clients

AOL, LeapFrog, Goldmine, Blue Shield, Palm, AT&T, the Marine Mammal Center, IONA Dance Company, Becton Dickinson, Caringwise, OnTimeRX, Compaq, Franklin Park Zoo, UltimateTV, Nickelodeon, Netpop, Charles Schwab, Discover Financial Services, Lending Tree, EGG UK, Internet Shopping Network, Financial Engines, ShoreTel Networks, Serena Software, DoveBid, Edify, and some startups that are R.I.P....

As a writer and information designer, I've also worked with a variety of brands such as Iomega, 3M, Glidden, Texas Instruments, Little Earth Productions, Sipix, and Askey.
 

Agency Clients

USWeb/CKS (marchFIRST), TBWA/ Chiat/ Day, Studio Analogous, Arcatec, Rocket Communications, ATTIK, Addis, Euro RSCG (Havas), Y&R Interactive, Fitch,
Magnani Caruso Dutton, DesignWorks, Uplift,
Explorics, and Clear Ink.