WORK
Below are case studies from my recent work, followed by groups of samples related to specific types of verticals and deliverables, and finally, some key learnings and outcomes from past projects. Please keep all work confidential and delete any downloads after reviewing—thank you.
iQuanti
(multiple engagements over 5 years)
Digital agency collaboration. Conversion Rate Optimization (CRO) work for e-commerce and financial services companies.
UNICEF
(six-month engagement)
Extensive user research/human-centered design study with International Professional staff.
Healthcare, B2B, + Enterprise
(multiple clients over 10 years)
Research, strategy, design, instructional design (writing), and usability testing for a wide variety of organizations with complex product-service integrations.
Open Source Data Innovators
(multiple clients over 7 years)
Research, strategy, design, and writing for new ways to work with web-based big data.
Online Communities
(multiple clients over 7 years)
Research, strategy, design, video production, writing, and more for closed or membership-only online platforms.
Environment + Climate Projects
(low/no budget projects)
Design thinking for environmental innovations.
